ACA & G.OTT

Ticket Information

Schedule

Asia Contents Awards & Global OTT Awards: Date October 6 (Sun) 18:00 (KST), 2024

Venue BIFF Theater, Busan Cinema Center

Ticketing Open

- 14:00(KST), Sep 20 2024 Online ONLY

- Oct 2 ~ Oct 6 2024 Online, BIFF Ticket Box: Code 900

Online(PC/Mobile) Ticket
Booking Guidelines & Notices

: Recommends using Chrome or Microsoft Edge for online (PC/mobile) bookings.

: If the booking page does not load, please verify that pop-up blocking is disabled in the browser settings.

: If booking details cannot be found, contact the BIFF Call Center(1666-9177).

Ticketing Locations
& Operating Hours

Via online

- BIFF ticket website ticket.biff.kr

Period: Sep 20 (Fri) – Oct 11 (Fri)

Operating time: 24-hour

Payment: Credit card, Debit card,
Mobile payment

BIFF Ticket Box_{※BIFF Ticket Box will open during the festival}

- Busan Cinema Center

BIFF Outdoor Ticket Box

Period

Oct 2 (Wed) – Oct 6 (Sun)

*ACA & G.OTT Ticket availability period

Oct 3 (Thu) ~ Oct 6 (Sun)

Operating time: 08:30 ~ 20:30
*10.2 → Only reservation ticket issued

Payment: Credit card, Debit card, Cash

Cinemountain 6F

Period

Oct 3 (Thu) – Oct 6 (Sun)

*ACA & G.OTT Ticket availability period

Oct 3 (Thu) ~ Oct 6 (Sun)

Operating time: 08:30 ~ 20:30
*10.11 → 15:00

Payment: Credit card, Debit card, Cash

Price

Asia Contents Awards & Global OTT Awards: KRW 30,000

Regulation
for discounts

Discounted Amount KRW 3,000 off_{※ Only possible at offline BIFF Ticket Box}

Silver(over 65years old), Persons with disabilities, Patriots and veterans

- Applies to individuals over 65years old (Since born in 1959), Persons with disabilities, Patriots and veterans.

- Identification, welfare card, or veterans' certificate required.

Wheelchair seat

- Applicable to the individual only

- On-site purchase for pre-registered and remaining seats only

Notice

ㆍTicket purchases for all seats are available online at the BIFF ticket website. If tickets are sold out on the BIFF ticket website, tickets are NOT available at BIFF Ticket Box.
ㆍAudience members may purchase two tickets.
ㆍMobile tickets can be used to issue paper tickets at the BIFF Ticket Box. You can enter quicker and easier using a mobile ticket. If you wish to exchange the mobile ticket to a paper ticket, you can do so at the BIFF ticket box.
ㆍLost or damaged paper tickets cannot be reissued.
ㆍBIFF bears no responsibility for any disadvantages or issues arising from illegal transactions (such as premium ticket sales or ticket transfer fraud) or the transfer of tickets between individuals. Tickets must be purchased only through official sales channels.

Cancellation
and Refunds

Period: - Cancellation is possible prior to 30 minutes before the event starts.

How to Cancel

- Mobile ticket : BIFF ticket website( ticket.biff.kr) → Confirmation / Cancellation → Login → Ticket details → Select the movie → Cancel This Booking

- Paper ticket : BIFF Ticket Box ONLY

Cancellation Fee

- Before the festival (until Oct 1) : Cancellation fee will be NOT charged

- During the festival (Oct 2 - 11) : Cancellation fee per ticket will be charged. (KRW 1,000)

※ When reserved tickets are cancelled or refunded via the online service, the cancellation fee will be paid separately.

How to Cancel Mobile Payment

- Online cancellation during the month of payment : Cancellation of mobile payment approval

- Online cancellation during the following month of payment : Refund to the account designated by the buyer

ㆍPartial cancellation is not allowed, and reservations must be made again after canceling all tickets.
ㆍTickets purchased offline BIFF Ticket Box with a credit or debit card can be cancelled only if the card used for the payment is present.
ㆍIn case of screening schedule changes or cancellations announced by BIFF, full refunds will be offered until closing day, without any fees.

Personal Information Collection and Management

According to Act on Promotion of Information and Communications Network Use and Information Protection, persons may not use your Resident Registration Number for identification purposes to pick up paper tickets at BIFF Ticket Box. Only the RESERVATION NUMBER will be accepted.